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Noctis Cloud
Noctis Cloud
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24/7 DEDICATED ASSISTANCE

Customer Support & Help Desk

Have questions regarding domain registration, DNS record routing, transfer EPP authorization, or payment verification? Our team is always ready to assist.

WhatsApp Support

Fastest resolution channel. Chat directly with our engineering and billing team for slip verification or DNS help.

+94 71 428 2970

Email Help Desk

Send official inquiries, registrar transfer authorization letters, or corporate domain invoicing requests.

support@domainbuylk.space

Client Self-Service

Manage your nameservers, edit DNS host records (A, CNAME, MX, TXT), and check domain expiration dates 24/7.

Instant automated changes

Frequently Asked Questions

How long does domain activation take after submitting a bank slip?

Our team verifies bank transfer and eZ Cash receipts rapidly (usually within 15 to 45 minutes during business hours). Once verified, the domain is registered immediately via our automated cloud registry provisioning.

How do I manage DNS records (A, CNAME, MX, TXT)?

Log in to your Client Portal, navigate to "My Domains", click on your active domain, and use the built-in DNS Zone Editor. Records take effect globally within a short propagation window.

Can I use external nameservers like Cloudflare or Shopify?

Yes! You can specify custom nameservers directly on the checkout page or switch them at any time from your client dashboard.

Is WHOIS privacy really 100% free?

Yes, Noctis Cloud includes WHOIS Privacy Protection free of charge on all supported top-level extensions (.com, .net, .org, .xyz, etc.). We believe your contact details shouldn't be sold or exposed to spammers.